Job Scope:

Reporting directly to the Branch Supervisor, the incumbent is required to

assist the Branch Supervisor in interviewing members and processing loan

applications, as well as posting loans, bank lodgements and disbursement of cheques.

Core Functions:

The functions of the position include but are not limited to:-

• Vet applications to ensure they have been accurately completed

• Assisting with the Interviewing of members and processing of applications

• Provide the members with accurate and timely information and advice

• Promote the products and services of the Credit Union

• Assist with the preparation of lodgments and receipt payments

• Assist with the disbursement of cheques and statements to members

• Assist with the disbursement of ATM cards, Certificates of deposits, Land/ Motor vehicle

titles.

• Assist with the posting of loans

• Assist with the recruitment of new members

• Provide other relevant member services to enhance customer service delivery

Qualification and Experience:

• Tertiary certification in Business Administration would be an asset

• Four (4) CXC or GCE O/Level passes, including Mathematics and English Language

• Minimum of two (2) years’ experience in a similar position

• Working knowledge of word processing and spread sheet applications

• Excellent Customer Service skills

• Sound communication skills, both orally and written

• Ability to communicate with staff at all levels and customer-service oriented

• Excellent interpersonal skills with the ability to be a flexible team player

• Ability to work with minimal supervision, to multi-task and cope with changing priorities

• Ability to work under pressure

• Ability to pay attention to detail

• Maintain high degree of confidentiality