We are looking for a GUEST SERVICES REPRESENTATIVE. The candidate should have a strong drive, outgoing personality and willingness to engage with our many customers on a daily basis. The candidate will be results-driven and know how to prospect, listen and retain customers.

Requirements:

Duties and Responsibilities:

• Provide information on products and services in a retail store environment
• Maintain professional interaction with both customers and fellow employees
• Courteously welcome customers and offer assistance with queries
• Direct customers by escorting them to our sales representatives
• Be knowledgeable of our products, services and current promotions
• Contribute to team effort by accomplishing related results as needed
• Responsible for proactively addressing customer complaints and escalating to the general manager
• Ensure work station is clean, well-organized, functional and presentable at all times