No Longer Available

This item is no longer available. We recommend searching this website for more Full Time Jobs Seeking or contact us for Assistance finding another one like this

Date Found: No date provided


7663 views
7 years ago
Full Time Jobs Seeking     Negotiate
Similar Items See all chevron_right
{{ post.title }}
{{ post.title }}
{{ post.currency }} {{ post.price | withcommas}} (Negotiable)
{{ post.parish }}
Additional Information

Job Description

Description:

JOB DESCRIPTION - RECEPTIONIST

Reports to: Managing Director

Direct Reports: none

ROLE SUMMARY:

The Receptionist plays a vital role in maintaining a customer service friendly and engaging environment at the front office. He/she is the director of first impressions and must act as an ambassador for the company/brand.

RESPONSIBILITIES:

  • To operate the switchboard
  • Welcome, provide general information and direct visitors to appropriate sections to facilitate the smooth operations of the practice
  • Manage the operations of the switchboard and place, screen, and route calls in accordance with guidelines given
  • Answer telephone calls in a friendly and courteous manner ensuring that callers are connected to the relevant department/officer
  • Assist callers with queries by providing basic information on request and directing them to the appropriate department
  • Take and deliver messages to employees
  • Greet and screen all visitors
  • Ensure that visitors remain in the Reception Area until the relevant person (s) is contacted
  • Ensure that Receptionist/Lobby area is maintained in a manner consistent with the Company’s image
  • Receive incoming and hand-delivered mail and deliver them to the appropriate personnel
  • Collect and balance all cash payments for walk-in clients
  • Responsible for accurately preparing all cash and cheque lodgments for dispatch to banks and business partners
  • Disburse petty cash in accordance with established company procedures
  • Reconcile petty cash and petty prepare reimbursement requests for approval
  • Draft letters and correspondence for patients and business partners that reflect professionalism and accurateness
  • Act as the Administrative director for the office regarding payment of bills, coordinating and organizing office activities and following up to completion
  • Conduct such other duties and responsibilities, appropriate to this post, as may be required by management from time to time

REQUIRED SKILLS AND SPECIALIZED TECHNIQUES

  • 5 CXCs to include English Language, Mathematics and office procedures
  • 1-2 years experience in a Doctors office as a Receptionist would be an asset.
  • Certified as a Front Office Agent from HEART Trust/NTA or a recognized educational institution
  • Must have intermediate to advanced knowledge about Microsoft suits such as Word, PowerPoint and Excel
  • Excellent Customer Service Skills
  • Ability to handle large cash transactions
  • Ability to type 45 WPM
  • Sound oral and written communication skills
  • Knowledge and understanding of the PBX telephone switchboard operations
  • Certificate in Telephone Techniques and Customer Service would be an asset
  • Good communication and interpersonal skills
  • Ability to work effectively in a team-oriented and multi-cultural environment
  • Effective time management skills
  • Ability to work under pressure and to effectively multiple task
  • Two (2) years experience as a Switchboard Operator in a fast paced environment

APPLY HERE

Share this Post with a friend
Online users: 673