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Customer Service Representative - Heart Institute Of The Caribbean

Customer Service Representative - Heart Institute Of The Caribbean


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7 years ago
Full Time Jobs Seeking     Negotiate
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Additional Information

 

We're looking for a vibrant Customer Service Representative with the ability to multitask to join our exciting and dynamic team. If you have what it takes send us your application TODAY!

Core Duties:

- Manage large amounts of incoming calls

- To identify and assess customers’ needs to achieve satisfaction

- To provide accurate, valid and complete information

- Handle complaints, provide appropriate solutions and alternatives

within the limits and follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Build sustainable relationships of trust through open and interactive communication

 

Qualifications & Experience:

- Five (5) CXC passes minimum qualification

- Minimum two (2) years experience in a related role

Please submit all applications via email to [email protected] by Friday, July 21, 2017.

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