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Customer Service Representative (Chat Agent)

Customer Service Representative (Chat Agent)


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2 years ago
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Additional Information

About the Role:

We are looking for a Customer Service Representative to join our Team and answer the company's chat system.

 

IMPORTANT: Availability to work in the following schedule:

Monday: 8:00 AM to 11:00 AM.

Tuesday: 8:00 AM to 1:00 PM.

Wednesday: 8:00 AM to 1:00 PM.

Thursday: 8:00 AM to 1:00 PM.

Friday: 8:00 AM to 1:00 PM.

What You’ll Do:

- Be connected to our chat system during the working hours.

- Answer all the persons connecting to our chat system, getting the relevant information from them.

- Perform extensive searches on the Web to find Lead’s & Company’s Contact Information.

- Upload Data of New Leads to the system database and the Marketing Spreadsheet.

- Forward information to other Teams such as Recruiting, HR, etc. of people who connect to the chat with questions.

 

You must have:

- 3-5 years of experience as a Data Entry or Sales Agent.

- Experience in Sales Support roles (desirable).

- Detail-oriented and deadline driven.

- Ability to work autonomously and remotely.

- Methodic and able to follow processes.

- Advanced English level.

 

BairesDev Offers:

- 100% remote work.

- Excellent compensation — well above the market average.

- Extensive opportunities for growth and professional development thanks to our mentoring system.

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