The Customer Service Executive (Part Time) is responsible for providing a warm welcome to VIP clients and ensuring that their transition through the airport is seamless and hassle free. He/ she is also responsible for assisting passengers with queries.

MAIN DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

- Welcome all VIP clients and stakeholders with a warm and inviting personality 

- Ensure VIP client has completed the necessary forms required to ensure seamless transition through Immigration and Customs 

- Provide general information about general travel policies and airport regulations 

- Ensure checklists are completed for each meet 

- Ensure information from the checklists completed and comment cards received from VIP clients is accurately inputted in the software programme

QUALIFICATION, EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED:

• Five (5) CXC/ CSEC/ O’Levels including Mathematics and English Language (Higher qualifications would be a definite asset) 
• Team Jamaica certificate 
• Second Language would be a definite asset 
• Strong knowledge of the Jamaican Tourism product would be a definite asset 
• Excellent interpersonal skills 
• Excellent communication skills (oral and written) 
• Computer proficiency

WORKING CONDITIONS:

• Will be required to work in a standing position for long periods of time.